A helping paw
Support for Jack-O-Lantern Jump
Questions, feedback, or a bug? You can reach Kitten Apps directly.
Email support
Choose your app and tell us what’s happening. Include your device model, iOS version, and app version if you’re reporting a problem.
Or email macrilege@gmail.com directly.
A few quick answers.
An app isn’t working as expected
Close and reopen the app, check the App Store for an update, and restart your device. If the problem continues, email us with the steps that trigger it and a screenshot if helpful. Avoid deleting the app as a first step: local progress may be lost.
Where do I download your games?
Use the App Store link on each game page. Apple’s listing shows current pricing, device requirements, and availability in your region.
How do purchases and refunds work?
Apple handles App Store payments. View purchase history or request a refund through Apple’s purchase support. We can help with app behavior but can’t issue an App Store refund directly.
Where is my progress saved?
The four released games save progress or preferences locally. Deleting an app can remove its local data. Optional Game Center features vary by game; see the app’s privacy policy for details.
I have a privacy question
Each released app has its own privacy page. Email us with the app name and your question. Please don’t send passwords or other sensitive information.
When is Time Off Bandit coming out?
It’s coming soon. A release date hasn’t been announced here yet. Visit timeoffbandit.com for the latest app and beta information.